Your partner for an enjoyable holiday in Bali
Frequent asked questions - How to make a booking and Why you should book with
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Flores Island Tour
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Places to Visit in Bali Interesting Places
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what can be done or not Do and Don't
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  • How to make a booking ?
    • Please fill the reservation form available on each hotel or services.
    • Try to describe if any your special request on the “description” box available on the form
    • Please recheck your email address before submitting your request.
  • How long does it take to get the reply ?
    • We will reply all your request / reservations within one business day or we will let you know should we need longer time to follow up your inquiry.
  • How to pay the hotel reservation ?
    • We will need at least one night deposit to guarantee the booking or full prepayment in certain periods, refer to hotel booking condition.
    • Instead of requesting your credit card number to secure the booking, we will lead you for online payment of deposit or full payment with Visa or Master card in US dollars.
    • We will collect the balance of payment upon your arrival in Bali , either cash or by credit card.
    • We do accept cash / travelers cheque / Visa / Master Card
    • An additional bank charge of 3% will be applied for payment by credit card.
    • Upon request, we will send you the reservation voucher to show upon arrival.
  • What does include in the special internet rates ?.
    • Our special internet rates are including of 21% government tax and service charges.
    • Breakfast is included in most hotels (refer to confirmation).
    • Other benefits such as : free pick up and/or drop to the airport will be available based on our confirmation.
  • How to cancel the reservation ?
    • Please send us an email to cancel the booking
    • A cancellation fee is only applied refer to the hotel’s cancellation policy.
  • Why book through ?
    • Our team has been in the tourism industry since 1985. We understand how to serve our customers at our best manner for an enjoyable holiday.
    • All inquiries are replied personally which is fllexible and referred to the best possible situation.
    • We are based in Denpasar – Bali and very glad to meet you personally at your hotel for any further assistances you may require during your trip in Bali.
    • We are registered as an authorized company for tourism related service. So, you are served by the right hands.
    • We provide 24 hours phone contact or messages for any assistances.
    • We provide secured pages which ensure all information you send to us will be encrypted.

      If you have any questions, please email us or click here to fill out contact form.


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